Reviews & Ratings for the Anna-Mur

Wightlink Ferries, serving the Isle of Wight, is taking significant safety measures to ensure that an accident involving its car deck doesn't happen again. This decision comes in the wake of a serious incident on July 18, 2014, when a car deck wire snapped while the ferry was docked at Fishbourne, leading to injuries for four individuals. During the chaos, a crew member lost consciousness, and three passengers sustained minor injuries while seated in their vehicles. At the time, the ferry was carrying 181 passengers along with 11 crew members after departing from Portsmouth Gunwharf. Following a thorough investigation by the UK Marine Accident Investigation Branch, it was revealed that the steel wire lifting ropes used in the deck system failed, prompting Wightlink to take preventive action. The ferry operator will now replace these crucial wires every 30 months to enhance safety measures across its fleet. Additionally, Wightlink has introduced a modern electronic maintenance management system to better track and schedule necessary upkeep for its vessels. Notably, the vessel involved in the incident, originally named 'St. Helen', has been permanently retired from active service and sold, rebranded as 'Anna Mur'. This proactive approach reflects Wightlink's commitment to passenger safety and operational integrity.

On September 8, 2014, a crew member aboard the ferry 'St. Helen' sustained serious injuries when a driver failed to engage the handbrake, resulting in a rolling vehicle incident. The unfortunate event took place as the ferry was navigating from Fishbourne to Portsmouth. The crewman was caught between two cars, leading to crush injuries to his ribs. Fortunately, he was transported to QA Hospital for treatment, where he was assessed and subsequently released after a brief stay. This incident highlights the critical importance of proper vehicle safety measures on board ferries.

A troubling incident unfolded at the Fishbourne terminal on the Isle of Wight Friday night, July 18, as the upper deck of a car ferry collapsed, injuring four individuals. Emergency services, including paramedics, police, fire crews, and coastguard units, responded promptly around 10:30 PM. According to Wightlink Ferries, the situation occurred during the standard disembarkation process. After vehicles had vacated the lower deck, the starboard forward mezzanine deck, carrying nine cars, was lowered. However, it unexpectedly dropped several feet, making contact with the lower deck below. An Isle of Wight Ambulance Service representative confirmed that four patients were transported by ambulance for treatment of various injuries. Fortunately, none of the injuries are reported to be life-threatening, and all affected individuals were conscious and breathing during transport to Newport hospital. "Given the circumstances, it is fortunate that only four people sustained injuries," stated a spokesperson. Wightlink Ferries is continuing to investigate the event, which has also been reported to the Marine Accident Investigation Branch. The company affirmed its commitment to transparency, stating that it is fully cooperating with relevant authorities. St Helen, the ferry involved, is subject to routine inspections by external surveyors, with the last comprehensive engineering assessment conducted during its annual refit in May 2014.