Reviews & Ratings for the Ciudad-De-Soller

The ferry 'Ciudad de Sóller' is expected to be unavailable for service for a duration of seven to ten days as a result of a fire that occurred in one of its auxiliary engines at the port of Valencia. Trasmed CEO Ettore Morace confirmed the timeline for the vessel's repairs. During this interim period, the Valencia-Palma ferry route will be serviced by the 'Ciudad de Palma.' Additionally, in a collaborative effort, passengers and freight traveling on the Barcelona-Palma route will be accommodated by Balearia, reflecting a partnership between the two maritime companies. Currently, the 'Ciudad de Sóller' is docked at the passenger terminal in Valencia, awaiting repairs.

On August 18, 2025, the passenger ferry 'Ciudad de Sóller,' while traveling between Palma and València, experienced a fire in its auxiliary engine located within the engine room. Fortunately, no crew members were present in the engine area at the time of the incident. Prompt action was taken when eight firefighters boarded the vessel at Terminal Transmediterránea to combat the blaze. The Emergency Coordination Center of the Valencian Government quickly activated the Port's Special Emergency Plan (PEE) to handle the situation effectively. Thanks to their swift response, the fire was extinguished, and damage was confined mainly to the affected engine area. However, the 'Ciudad de Sóller' has been temporarily immobilized at the port of València, pending inspections to assess the damage and determine when it can return to service. Remarkably, no injuries were reported among passengers or crew. In light of the incident, passengers and cargo from the Palma-bound ferry were promptly transferred to alternative ships operating the València-Palma route. Additionally, the ferry 'Ciudad de Barcelona,' which previously serviced the Valencia-Ibiza-Palma route, undertook the reverse journey from Palma to Ibiza, and then to València to alleviate any inconvenience caused by the 'Ciudad de Sóller' situation. For further details, you can view the full report [here](https://www.europapress.es/comunitat-valenciana/noticia-extinguen-incendio-sala-maquinas-buque-puerto-valencia-20250818192841.html).

On August 14, 2025, an urgent medical evacuation unfolded when an 88-year-old passenger aboard the Ciudad de Sóller required immediate attention. The vessel was navigating approximately 59 nautical miles off the Spanish coast, en route from Palma to Valencia. In response to the distress signal, the CCS Valencia of Salvamento Marítimo promptly dispatched the SAR helicopter Helimer 223. The skilled crew successfully hoisted the elderly patient aboard and swiftly transported him to La Fe Hospital for further medical care. This incident highlights the importance of maritime safety and the quick response capabilities of emergency services at sea.