Reviews & Ratings for the Volcan-De-Teno

On December 17, 2025, the ferry ‘Volcán de Teno’ encountered engine difficulties shortly after departing from San Sebastián de La Gomera at approximately 7:30 a.m. The vessel, which was on a 50-minute commute to Los Cristianos in Tenerife, experienced problems with one of its engines while navigating through challenging sea conditions marked by waves reaching around three meters. Despite the issue, the ferry managed to maintain its own power and decreased its speed, subsequently diverting to Santa Cruz de Tenerife for necessary repairs. Authorities ensured that the safety of all passengers, crew members, the vessel, and its cargo was prioritized. Passengers were promptly informed of the situation, and arrangements were made for courtesy assistance along with alternative transfers for those affected by the itinerary alterations.

On July 12, 2025, the ferry 'Volcán de Teno' experienced a mechanical failure, leaving it stranded in San Sebastián de la Gomera. This disruption has resulted in delays of up to eight hours for passengers traveling on the El Hierro, La Gomera, and La Palma routes. To accommodate affected travelers, the catamaran ferry 'Volcán de Tirajana' was deployed by the Armas Trasmediterránea Group. Passenger notifications were sent out via mobile messages regarding the delays, but the communicated departure times were inaccurate. Specifically, the scheduled 5:30 p.m. departure for El Hierro was postponed to 9:30 p.m., a timeline that proved unfeasible. By 8:00 p.m., 'Volcán de Tirajana' was still docked at San Sebastián de La Gomera. Ultimately, it did not leave for La Estaca until 12:30 a.m. on July 13, and then departed for Los Cristianos at 1:10 a.m., arriving approximately 2.5 hours later. Travelers are urged to check for updates as the situation continues to evolve.

On February 16 at approximately 4:35 PM local time, the ‘Benchijigua Express’, a prominent ferry operating in the region, alerted the Maritime Rescue Coordination Center (MRC) of Salvamento Maritimo in Tenerife regarding a possible cayuco sighting. The vessel was spotted about 13 nautical miles away from Los Cristianos. The nearby ferry ‘Volcán de Teno’, which was traveling in the opposite direction, quickly altered its course to assist in the operation. Upon reaching the location, the 'Volcán de Teno' confirmed the presence of the cayuco and proceeded to maintain visual contact while steadily trailing the distressed vessel. The ‘Salvamar Alpheratz’, a Search and Rescue (SAR) boat, was urgently dispatched to provide support. At 5:25 PM, the SAR vessel reported back to the ferry, acknowledging the sighting of the cayuco, thanking the ‘Benchijigua Express’ for its cooperation, and advising that it could continue on its journey to Los Cristianos. Subsequently, the ‘Salvamar Alpheratz’ successfully escorted the cayuco safely to shore at Los Cristianos. For further details and visuals of the operation, you can check the report here: https://x.com/salvamentogob/status/1891181808328245449.

On November 6, 2024, the ferry 'Volcán de Teno' encountered a significant technical issue that impacted its stern ramp, leading to a suspension of its sailing operations at the port of San Sebastián de La Gomera. As a result, passengers scheduled for travel to Los Cristianos on the morning of November 7 had to make alternative arrangements, opting to travel with Fred. Olsen Express instead. In a proactive move, the catamaran 'Volcán de Tirajana' was dispatched to San Sebastián de La Gomera on November 7 to take over the midday route, contingent on the timely resolution of the mechanical problem affecting the 'Volcán de Teno.'

A significant fire incident occurred on the ferry 'Volcan de Teno', attributed to the injection pump during its replacement while docked for repairs in Algeciras. This incident follows previous damages the vessel sustained from an earlier fire. Fortunately, after necessary repairs and safety checks, the 'Volcan de Teno' successfully resumed its route to Ceuta on May 21, departing at 2:50 p.m. and making its first return trip at 3:30 p.m.