Crew Reviews, Ratings & Info for Volcan-De-Tirajana

On February 27, 2027, at 8:30 p.m., the ferry 'Volcán de Tirajana' encountered a significant setback when it sustained damage to its waterjet fender while navigating through challenging winds of 40 knots. Stranded in the port of San Sebastián de La Gomera for the night, the vessel had approximately 20 passengers aboard who were en route to La Palma. Unfortunately, finding suitable accommodation in the city proved impossible, leaving travelers in uncertainty about their journey's continuation as they awaited repairs. The following day, February 28, the Armas Trasmediterránea Group coordinated a transfer to the 'Bencomo Express' operated by Fred Olsen, which successfully transported the stranded passengers back to Los Cristianos, Tenerife, before resuming its voyage to La Palma. The situation was exacerbated by the unavailability of a backup vessel; the 'Volcán de Teno,' traditionally serving the La Gomera route, has been out of commission since mid-December. It's worth noting that the 'Volcán de Teno' faced maneuverability challenges due to its operational limitation of only three engines, which posed concerns for safety and compliance. This operational strain not only complicated navigation but also created potential violations of labor regulations, as crew members were unable to rest adequately during their extended stop in La Palma. These issues were reportedly acknowledged by fleet management and executives based in Madrid.

On the morning of May 9, 2025, the ferry 'Volcán de Tirajana' experienced a hydraulic failure that resulted in a three-hour delay at Santa Cruz de La Palma. The vessel, which is crucial for island connectivity, finally set sail at 9:12 a.m., arriving at Los Cristianos at 12:30 p.m. The delay was further compounded by the need to wait for the 'Volcán de Teno', which was heading to La Gomera. Technicians boarded the ferry during its stop at Los Cristianos to resolve the ongoing issues, as previous attempts to fix the problem the night before in Santa Cruz had not been successful. This setback triggered a domino effect, subsequently impacting the ferry’s connection to El Hierro, especially on one of the weekends’ busiest travel days. Ultimately, the 'Volcán de Tirajana' departed Los Cristianos at 1:10 p.m. and reached La Estaca at 4:10 p.m., completing the journey in three hours.