Working Conditions Aboard the Mein-Schiff-Relax

On March 12, 2026, a pregnant woman along with her two companions required urgent medical assistance while aboard the cruise ship 'Mein Schiff Relax', which was navigating 3.5 nautical miles south of Playa de Santiago. The vessel was on its way from Santa Cruz de la Palma to Santa Cruz de Tenerife at the time of the incident. The situation prompted a swift response from the local maritime rescue services, and the SAR boat 'Salvamar Mizar' quickly arrived on the scene to carry out the evacuation. The trio was successfully transported to a medical ambulance for further care, ensuring their safety and well-being.

In a swift and decisive action, the cruise ship 'Mein Schiff Relax' adjusted its itinerary, arriving in Funchal, Madeira, four hours ahead of schedule due to a medical emergency on board. This incident occurred on February 24, 2023, during a day at sea while the vessel was en route through the picturesque Canary Islands. To facilitate a timely medical transfer for the affected passenger, the ship accelerated its speed significantly. Consequently, the vessel docked in Funchal at midnight, a noteworthy change from the anticipated arrival time of 7:00 a.m. on February 25. The affected cruise itinerary included stops at Santa Cruz de Tenerife, Arrecife, Las Palmas de Gran Canaria, Santa Cruz de La Palma, and concluded with a day at sea before heading to Funchal, followed by another day at sea before returning to Santa Cruz de Tenerife.

On the evening of February 13, 2026, the cruise ship 'Mein Schiff Relax', after setting sail from Santa Cruz de Tenerife en route to Algeciras, found itself in a critical situation requiring the swift medical evacuation of one of its crew members. The necessity for emergency assistance arose as the onboard physician assessed the crew member's condition. Promptly responding to the call for help, the Centro Coordinador de Salvamento Marítimo (CCS) in Tenerife dispatched the SAR vessel 'Salvamar Tenerife'. The dedicated team aboard 'Salvamar Tenerife' successfully retrieved the ailing individual and transported them back to port. There, an ambulance, coordinated by 112 Canarias, was on standby to ensure the crew member received immediate medical attention at the hospital. This efficient operation highlights the effective coordination between maritime rescue services and emergency medical teams. For more details, view the report with a photo here: https://x.com/salvamentogob/status/2022597165751619869.

On December 5, 2025, a 75-year-old German passenger aboard the cruise ship 'Mein Schiff Relax' required urgent medical assistance while the vessel was approximately three nautical miles southwest of La Gomera. The cruise was taking place from Santa Cruz de La Palma to Santa Cruz de Tenerife when the onboard physician recommended the evacuation. In response, the CCS Tenerife of Salvamento Marítimo swiftly dispatched the SAR helicopter Helimer 201 to the site. The helicopter successfully hoisted the patient and transported him to Tenerife North, where an ambulance was on standby to facilitate his transfer to a local hospital for advanced medical treatment.

On August 22, the cruise ship 'Mein Schiff Relax' urgently requested a medical evacuation approximately 30 nautical miles off the coast of Las Negras. Responding to the situation, the Coordinating Center for Salvage at sea (CCS Cartagena) dispatched the search and rescue vessel 'Salvamar Draco' to assist. The crew successfully boarded the patient, ensuring their safe transportation back to Cartagena. Upon arrival, an ambulance was on standby, ready to provide immediate medical care. For additional details and imagery of the operation, visit the link: https://x.com/salvamentogob/status/1958964308295262675.

In a heartbreaking incident, a 37-year-old crew member from Bangladesh passed away due to a heart attack aboard the 'Mein Schiff Relax' while the ship was docked in Trieste on the evening of February 13, 2025. Emergency medical services swiftly responded to the vessel after the ship's medical team administered initial first aid. Unfortunately, despite their best efforts, they were unable to revive the man, whose role on the ship was as a cleaner. The 'Mein Schiff Relax' is a newly delivered vessel that has yet to embark on its inaugural passenger trips, which are slated to begin in early March 2025.