Read Authentic Ratings for the Norwegian-Encore

In a dramatic incident at Nassau Cruise Port on November 16, 2025, a man was rescued after he fell between the 'Norwegian Encore' and the dock. The 'Norwegian Encore', which is currently on a 7-day Caribbean voyage departing from Miami, had just arrived at port when the accident occurred. Eyewitnesses reported that the man, who had either been on the dock or was just stepping onto the ramp leading to the cruise ship, lost his footing and plunged into the water. Clinging to a buoy, he struggled to keep afloat as onlookers sprang into action, calling for assistance. Quick-thinking bystanders managed to retrieve a ladder and worked together to pull him to safety. It remains unclear whether the individual is a passenger or a crew member aboard the 'Norwegian Encore'. For further details, including photos and video coverage of the rescue, visit: https://crew-center.com/video-man-fell-between-cruise-ship-and-dock-nassau-port.

In a shocking incident aboard the 'Norwegian Encore', a crew member was taken into custody by the FBI after allegedly attacking multiple individuals with medical scissors. The suspect, 35-year-old Ntando Sogoni from South Africa, commenced his employment with Norwegian Cruise Line and joined the ship in Seattle on May 5, 2024. The 'Norwegian Encore' embarked on a weeklong round-trip journey to Alaska, making stops at notable locations including Glacier Bay National Park and Victoria, British Columbia. On May 6, while on duty, Sogoni was observed by fellow crew members as he appeared to be attempting to launch a lifeboat. Following their concerns, ship security intervened and escorted him to the medical center for evaluation. It was here that the situation escalated—Sogoni allegedly became violent, assaulting a security officer and a male nurse in the examination area. In a disturbing turn of events, he then entered another examination room where a female U.S. citizen was receiving treatment. Armed with a pair of scissors, he is accused of stabbing her several times in the arm, hand, and face. When security personnel rushed to assist, two guards were also injured—one sustained injuries to the head, while another was stabbed multiple times in the back and shoulders. Sogoni was placed in the ship's confinement facility and subsequently arrested by the FBI in Juneau, Alaska, on May 7. He now faces charges of assault with a dangerous weapon under maritime law, as authorities work to piece together the events that unfolded during this alarming incident at sea.

On November 8, 2022, a distressing incident occurred while the Norwegian Encore was docked at the port in Panama City, leading to several injuries among passengers. At approximately 1:30 PM, the gangway connecting the ship to the shore gave way, resulting in many guests being thrown off balance. First responders swiftly arrived at the scene to assist those affected, initiating a prompt response to retrieve the damaged gangway and ensure passenger safety. Multiple ambulances were dispatched to transport injured guests, some of whom required assistance on stretchers and wheelchairs. Several individuals were taken to a nearby medical facility for treatment of their injuries. Additionally, a CARE Team was deployed to offer support and resources to those impacted by the ordeal. Preliminary investigations suggest that the gangway may have collapsed due to its steep angle and inadequate underlying support, as guests were traversing it at the time. Following the incident, the Norwegian Encore resumed its journey and departed for Cristobal on November 9. For additional details and images of the incident, visit: https://www.cruisehive.com/norwegian-cruise-ship-gangway-collapses-in-panama/87126

In a swift medical evacuation operation, the US Coast Guard Air Station Sitka airlifted a 64-year-old man from the Norwegian Encore while navigating the Chatham Strait, Alaska, on July 18, 2022. The request for urgent assistance reached Coast Guard Sector Juneau's command center at 5:48 a.m., indicating that the passenger was displaying stroke-like symptoms starting at 4:35 a.m. With time being of the essence, an MH-60 Jayhawk helicopter aircrew promptly responded and arrived at the scene by 7:27 a.m. The helicopter crew expertly hoisted the patient and transported him to Emergency Medical Services waiting at Mt. Edgecumbe Medical Center in Sitka. Thankfully, upon transfer to the medical team, the individual’s condition was reported as stable.